Privacy policy

Privacy Policy

Last updated: August 13, 2026

Nest Nova Stores respects your privacy and is committed to protecting the personal information you provide when using our online store.

This Privacy Policy explains how we collect, use, and protect information when you visit or purchase from Nest Nova Stores.

Information We Collect

When you visit our store, place an order, contact us, or otherwise interact with our services, we may collect information such as:

Name
Billing address
Shipping address
Email address
Telephone number
Order information
Products purchased
Payment and transaction information
Customer service communications
Information you voluntarily provide to us

We may also automatically collect certain technical information when you visit our website, such as browser type, device information, IP address, pages visited, and information about how you interact with our website.

How We Use Your Information

We may use information we collect to:

Process and fulfill orders
Deliver products
Process payments
Provide order confirmations and tracking information
Communicate with you about your orders
Respond to customer-service requests
Process returns, refunds, replacements, and disputes
Improve our website and customer experience
Prevent fraud or misuse
Comply with legal and regulatory requirements
Send promotional communications where permitted and where applicable

Fulfillment and Service Providers

Nest Nova Stores works with third-party service providers to operate the store and fulfill customer orders.

Depending on the order, information necessary to fulfill and deliver a purchase may be shared with appropriate third parties, such as:

Fulfillment providers
Suppliers
Shipping and logistics providers
Payment processors
Shopify and related ecommerce service providers
Customer-support or technology providers

For certain orders, our fulfillment partner may be CJdropshipping.

These providers may receive information necessary to process and deliver your order, such as your name, shipping address, contact information, and order details.

Payment Information

Payments are processed through the payment methods and payment providers made available during checkout.

Nest Nova Stores does not need to store your complete payment-card information to process an order when payment processing is handled by a third-party payment provider.

Payment providers may collect and process information according to their own privacy policies.

Cookies and Similar Technologies

Our website and service providers may use cookies and similar technologies to:

Keep the website functioning
Remember preferences
Understand website usage
Improve store performance
Measure marketing and advertising performance
Provide relevant content or advertising where applicable

You can manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Information Sharing

We do not sell your personal information simply because you make a purchase from our store.

We may share information when reasonably necessary to:

Fulfill an order
Process a payment
Deliver a product
Provide customer support
Prevent fraud
Protect our rights or property
Comply with legal obligations
Respond to lawful requests from authorities

Data Security

We take reasonable measures to protect personal information from unauthorized access, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention

We retain information for as long as reasonably necessary to provide services, complete transactions, maintain business and transaction records, resolve disputes, prevent fraud, and comply with legal obligations.

Your Privacy Rights

Depending on where you live, you may have rights relating to your personal information, including rights to request access, correction, deletion, or other privacy choices.

To make a privacy-related request, contact us using the information below.

Children's Privacy

Our store is not intended to knowingly collect personal information from children who are not legally permitted to use online shopping services without appropriate consent.