Terms of Service

Last updated: August 13, 2026

Welcome to Nest Nova Stores. These Terms of Service govern your use of our website and your purchase of products from our online store.

By accessing our website or placing an order, you agree to these Terms of Service and the policies referenced below.

1. About Nest Nova Stores

Nest Nova Stores is an online retail store offering products through our website.

To process and fulfill customer orders, we work with third-party suppliers, fulfillment providers, shipping companies, payment processors, and other service providers.

Some orders may be fulfilled through CJdropshipping, depending on the product, inventory location, destination, and shipping method.

Nest Nova Stores remains your customer-service contact for purchases made through our website.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and availability displayed on our website are accurate.

However:

• Product colors may appear differently depending on your device or screen.

• Product dimensions may have minor variations.

• Product packaging may vary.

• Manufacturers may update product designs or packaging.

• Product availability may change without notice.

We reserve the right to correct errors or inaccuracies in product information when discovered.

3. Prices

All prices displayed on our website are subject to change without notice.

We reserve the right to correct pricing errors, typographical errors, or other inaccuracies.

If an obvious pricing or product-information error affects an order that has already been placed, we may contact you before fulfilling the order.

If an order is cancelled because of an error, any applicable payment received for that order will be refunded through the original payment method where possible.

4. Orders

When you place an order, you are making an offer to purchase the products selected.

An order confirmation does not necessarily mean that the order has been accepted for fulfillment.

We reserve the right to refuse, cancel, or limit an order when reasonably necessary, including in situations involving:

• Product availability

• Incorrect pricing or product information

• Payment problems

• Suspected fraudulent activity

• Incorrect shipping information

• Shipping restrictions

• Inventory or fulfillment issues

• Other circumstances that prevent us from reasonably fulfilling the order

If we cancel an order after payment has been received, we will provide an applicable refund.

5. Payments

Orders must be paid using an accepted payment method available during checkout.

Payment information is processed through applicable third-party payment providers.

Nest Nova Stores does not intentionally store complete payment-card information when payment processing is handled by a third-party payment provider.

6. Shipping and Delivery

Shipping availability, costs, processing times, and estimated delivery times vary depending on the product, fulfillment location, destination, and shipping method.

Delivery estimates are estimates and are not guaranteed delivery dates unless expressly stated otherwise.

Orders may experience delays caused by:

• Shipping carriers

• Customs processing

• Weather

• Holidays

• Transportation disruptions

• Incorrect addresses

• Inventory or fulfillment issues

• Other circumstances outside our reasonable control

For additional information, please review our Shipping Policy.

7. Third-Party Fulfillment

Nest Nova Stores may use third-party fulfillment providers to process and ship orders.

Depending on the product and order, our fulfillment partner may be CJdropshipping.

When necessary to fulfill an order, information such as the customer's name, shipping address, contact information, and order details may be shared with the applicable fulfillment and shipping providers.

We use fulfillment providers to help process and deliver orders; however, customers should contact Nest Nova Stores regarding purchases made through our website.

8. Returns, Refunds, and Order Problems

Returns and refunds are handled according to our Return & Refund Policy.

If you receive a damaged, defective, incorrect, or incomplete order, please contact us at:

nestnovastores@gmail.com

We may request photographs, videos, packaging information, tracking information, or other documentation to investigate an issue with our fulfillment or shipping partners.

Customers should not send products to a supplier or fulfillment facility without first receiving return instructions from Nest Nova Stores.

9. Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country.

Where applicable, these charges may be the responsibility of the customer.

Nest Nova Stores does not control customs decisions, inspections, or processing times.

Customers are responsible for complying with applicable import requirements in their destination country.

10. Customer Responsibilities

When using our website or placing an order, you agree to:

• Provide accurate and complete information.

• Provide a valid shipping address.

• Review product information before purchasing.

• Review your order before completing checkout.

• Use the website only for lawful purposes.

• Contact us promptly if an order problem occurs.

• Comply with applicable laws and regulations.

11. Website Use

You may not use our website in a way that:

• Violates applicable laws or regulations.

• Attempts to interfere with the website's operation.

• Attempts to gain unauthorized access to systems or information.

• Introduces malicious software or harmful code.

• Misuses our website or services.

We reserve the right to restrict or terminate access where reasonably necessary to protect our website, customers, or business.

12. Intellectual Property

Unless otherwise stated, content appearing on the Nest Nova Stores website, including our branding, logos, text, graphics, design elements, and other original materials, belongs to Nest Nova Stores or is used with appropriate permission or licensing.

You may not reproduce, distribute, modify, or commercially use protected content without authorization.

13. Third-Party Services

Our store may rely on third-party services, including payment processors, ecommerce technology providers, fulfillment companies, shipping carriers, analytics providers, and other service providers.

Third-party services may have their own terms and privacy policies.

Nest Nova Stores is not responsible for the independent policies or operations of third-party services outside our reasonable control.

14. Events Outside Our Control

We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, transportation interruptions, carrier disruptions, customs delays, strikes, government actions, or other extraordinary circumstances.

We will make reasonable efforts to assist customers when such circumstances affect an order.

15. Disclaimer

We make reasonable efforts to maintain accurate product information and reliable website functionality.

However, we do not guarantee that:

• Every product will always be available.

• Product information will always be completely error-free.

• Delivery estimates will always be met.

• Third-party shipping or fulfillment services will operate without interruption.

• The website will always be available without interruption or errors.

Nothing in these Terms is intended to remove or restrict consumer rights that cannot legally be excluded.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Nest Nova Stores will not be responsible for losses caused solely by circumstances outside our reasonable control.

Nothing in these Terms limits any liability, warranty, or consumer protection right that cannot legally be limited or excluded.

17. Changes to These Terms

We may update these Terms of Service from time to time.

When changes are made, the updated version will be posted on this page with a revised Last updated date.

Your continued use of our website after an update means you acknowledge the updated Terms to the extent permitted by applicable law.

18. Contact Us

If you have questions about these Terms of Service, an order, or our policies, contact:

Nest Nova Stores
Email: nestnovastores@gmail.com